At CEC, we are committed to protecting the privacy and security of your personal data. This privacy notice explains how we collect, use, and safeguard your information when you contact us via email and when you visit our website.

Data Processing in Accordance with GDPR

When you send us an email, we will process your personal data in line with the General Data Protection Regulation (GDPR). We will use the information you provide solely for the purpose of addressing and resolving your query.

Use of Cookies

Our website only uses functional cookies to ensure that it operates correctly. These cookies are essential for the website to function and do not track individual users or collect personal data for any other purpose. We do not use any other types of cookies to produce, store, or analyse user data.

Data Retention

We will retain your personal data for as long as is necessary to keep your case open. Once your case is marked as closed, we will determine whether we are required to retain your data to comply with legal, regulatory, or technical requirements. If not, your data will be securely deleted from our systems.

Your Rights

Under GDPR, you have several rights concerning your personal data, including:

• The right to access the personal data we hold about you.

• The right to request the rectification of any inaccurate personal data.

• The right to request the erasure of your personal data when it is no longer necessary for us to retain it.

• The right to object to processing, in certain circumstances.

• The right to data portability, which allows you to receive a copy of your data in a commonly used electronic format.

If you wish to exercise any of these rights, please contact our Data Protection Officer using the contact details published on our website.

Contact Us

If you have any questions about how we handle your personal data or if you would like to exercise your rights, please do not hesitate to get in touch with the General Manager of the CEC, Kristine De Lepeleire at info@CECBelgium.be.

Updates to This Notice

This privacy notice may be updated from time to time to reflect changes in our practices or regulatory requirements. We encourage you to review this notice periodically.